We have tried to make it as easy as possible for you to contact us, and below you will find all the information you should need to get in touch!

By Email

Please use one of the email addresses below to get in touch with our customer services team. All mailboxes are monitored, and team will aim to get back to you within 24 hours. Please email: for all enquiries from Shop Central

By Phone

To speak to a member of our customer services team, you can call our team on +44 (0)208 332 6642 Our team will be available between the hours of 8am and 6pm GMT.

PLEASE NOTE: If you need to return items to us, please use the returns email address above to contact our team, and we will then let you know the return address for our warehouse which is located nearest to you.

Have a question about creating Shell merchandise?

Contact your Regional Merchandise Advisor now.

We use cookies on this website. By using the site, you agree that we may store  and access cookies on your device. View our cookie policy.